Frequently Asked Questions

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 is an industry-led and internationally recognised quality assurance scheme, supported by the Department of Energy and Climate Change (DECC). MCS itself is an EN 45011 Scheme and was launched in 2008. For further information on the history of MCS please download this document.

MCS certifies microgeneration products used to produce electricity and heat from renewable sources. MCS also certifies installation companies to ensure the microgeneration products have been installed and commissioned to the highest standard for the consumer. The certification is based on a set of installer standards and product scheme requirements which are available in the MCS Standards section of the MCS website.

TaylorMade Solutions are MCS registered for Solar PV, Solar Thermal and Biomass. 

The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Their aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.

RECC members are firms selling or leasing small-scale renewable or low carbon heat or power generation unit who have agreed to comply with the Renewable Energy Consumer Code. This Code is backed by Trading Standards Institute as part of its self-regulation initiative, the Consumer Codes Approval Scheme.

TrustMark is a not for profit organisation, supported by Government, the building industry, retailers and consumer protection groups.

TrustMark helps you find reliable, trustworthy tradesmen to make improvements and repairs inside and outside your home.

What makes selecting TrustMark tradesmen so worthwhile?

  • A firm’s technical skills have been independently checked through regular on-site inspections, as well checks on their trading record and financial status
  • Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care
  • The approved scheme operator has checked, and will continue to monitor firms’ quality of work, trading practices and customer satisfaction
  • Firms are able to offer an Insurance Backed Warranty
  • The firm will tell you about any building regulations you must comply with and may also be able to provide appropriate certificates
  • If you have a problem or disagreement with a firm, there will be a clear and user – friendly complaints procedure to help you resolve the issue

All of these checks will help give you peace of mind

No. Although south is the best way for a roof to face, it is possible to put the solar panels on any orientation of roof. The investment will offer a slightly greater return the closer to south-facing your roof is, but it is still very profitable with a west or east facing roof.

Flat roofs are surprisingly good and there's always the alternative of ground-mounting a system if you have enough space

Very little roof space is needed for PV panels; just 3 to 4 square metres (ie a 2m by 2m square) of space is needed (with unobstructed sunlight). If you do have larger roofs, a larger system can be installed which means you would make a greater return through the Feed in Tariff.

Solar thermal panels are about 2m2, but most households would only require one or two panels depending on their needs.

If there is suitable unshaded space, then the solar panels can be set up there, with a buried cable carrying the electricity to your building. We have a number of ground-mounted options - please ask for details.

For a south facing roof, 30 to 40 degrees is ideal. As the roof turns more towards the east or west, a lower angle can be more beneficial. We can provide detailed estimates of your likely power production.

For your solar system to work at its most efficient, shade should be avoided if at all possible. If the roof has a lot of shade, we may look for alternative positions or even advise against the installation. A useful indicator of a shaded roof is to look for green moss growth on the tiles (although this is generally only true for older roofs!).

This depends on the size of the system and the way your roof faces. Our free no-obligation survey will enable us to give you a more accurate quote.

Normally, you’ll be paid quarterly by your energy provider based on a straightforward reading you send to them - much like reading your existing electricity meter. Payments are usually made direct into your bank account.

Solar panels weigh on average about 20kg each, give or take a kilo. Therefore a 16 panel system would weigh around 320kg in panels. To put this into context, that’s about the weight of 3 and a half biggish men on the roof, spread out over the whole roof - not really a huge load.

Although best in full sunshine, solar panels still generate energy on cloudy or dull days.

Domestic systems do not usually need planning permission unless you live in a listed building, conservation area, national park or suchlike.

To receive the full rate of the feed in tariff, your home will need an energy performance certificate (EPC) with an energy rating of ‘D’ or above. Most homes already achieve this rating.

Wood-fuelled heating systems, also called biomass systems, burn wood pellets, chips or logs to to provide warmth in a single room or to power central heating and hot water boilers.

A stove burns logs or pellets to heat a single room - and may be fitted with a back boiler to provide water heating as well.

A boiler burns logs, pellets or chips, and is connected to a central heating and hot water system. A wood-fuelled boiler could save you money if you currently use oil, bottled gas (LPG) or electricity for heating.

Wood pellet boilers are now fully automatic and many are self-cleaning. You'll space to put one - domestic boilers are a similar size to a washing machine, but you'll need space around the boiler and be able to feed pellets into it.

The boiler links to your hot water exactly the same way as any other boiler and can be used on vented or unvented systems.

You'll need to have a flue installed that goes over the height of your roof.

Large kitchens, sheds, garages or outbuildings are all potential places to site a pellet boiler, but there are weatherproof boilers that can be sited outdoors if necessary.

Solar thermal panels, know as collectors, collect heat from the sun and transfer this to a hot water cylinder to provide free hot water.

Hot water throughout the year: the system works all year round, though you'll need to heat the water further with a boiler or immersion heater during the winter months.

Cut your bills: sunlight is free, so once you've paid for the initial installation your hot water costs will be reduced.

Cut your carbon footprint: solar hot water is a green, renewable heating system and can reduce your carbon dioxide emissions.

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